If you are having difficulties connecting to the Internet, or are getting an error message stating that you have an "IP conflict…" the following information will help you troubleshoot this problem. These instructions are for computers running Windows XP Home or Professional editions. You will need to be connected to the ClarkNet via a network jack (on-campus) or connected to your ISP (Internet Service Provider) via modem, DSL or cable connection.
Step 1.
- Click and then click
- In the Control Panel click
- Click .
Step 2. Right-click on the Local Area Connection and click Status.
Step 3. Click on the Support tab, and note the IP Address on a piece of paper. Now click Repair and note the IP Address. Click Close.
Note: If you get an IP Address that starts with 169, then you have an invalid address refresh your address by Repair or Disabling and Enabling Network Adapter.
